The following screens reflect what to expect to see as a borrower using ModernTax's login process. The borrower's main objective is to successfully log into their ID.me account. This will provide the loan processor access to the borrower's tax data.
The ModernTax login experience is presented in a small modal view once the borrower clicks on the call to action from the email sent by a loan processor . The borrower will need to click the "Continue" button to proceed.
Select "ID.me + IRS" button to begin the login process.
The borrower will be presented with different options to sign in either with an existing ID.me account or with an existing IRS username. They can also create an ID.me account if necessary.
Sign in to ID.me
Enter email and password to sign in.
The borrower will be prompted to select an authentication method between code generator application and text message or phone call.
Received code by phone
Options to receive a code will be displayed and the borrower will be able to select specific phone number if they have previously entered multiple.
The borrower will then be prompted to enter the 6-digit code.
The login will be validated.
Login process completed
The login information has been successfully linked and the process has been completed.